1. General Information

These Terms & Conditions govern your use of our website and services offered by Inku Digital Print By using our site, you acknowledge that you are at least 18 years old or have parental consent to use this platform.

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2. Products & Services

Inku Digital Print specializes in personalized printing products including custom pillows, mugs, t-shirts, photo frames, keychains, and more.
All products are made-to-order based on customer-provided designs, photos, or text.

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3. Orders & Customization

• Orders once placed cannot be cancelled or modified after production has begun.

• Customers are responsible for ensuring that all text, photos, and designs uploaded are correct and do not infringe on copyrights or trademarks.

• Inku Digital Print reserves the right to reject any design deemed offensive, inappropriate, or violating any intellectual property rights.

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4. Pricing & Payment

• All prices are listed in INR and inclusive of applicable taxes, unless stated otherwise.

• Payments must be made in full before production begins.

• We accept secure online payments through our verified payment gateways.

• Prices and offers are subject to change without prior notice.

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5. Shipping & Delivery

• We aim to deliver products within the estimated delivery time mentioned during checkout.

• Delays may occur due to factors beyond our control (e.g., courier delays, holidays, or natural events).

• Shipping charges, if applicable, will be displayed at checkout.

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6. Returns & Replacements

• Since our products are customized, returns or refunds are not accepted unless the item is defective or damaged upon arrival.

• To request a replacement for a defective item, please contact us within 48 hours of delivery with photos of the product and packaging.

• Replacement decisions will be made at our discretion.

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7. Intellectual Property

All content on our website, including logos, product images, designs, and text, are the intellectual property of Inku Digital Print and may not be used without written consent.

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8. User Responsibilities

By using our platform, you agree not to:

• Upload or share content that is unlawful, offensive, or violates third-party rights.

• Attempt to hack, disrupt, or misuse our website or its features.

Any violation may result in suspension or termination of your account.

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9. Limitation of Liability

Inku Digital Print is not responsible for:

• Design errors submitted by the customer.

• Color variations due to different screen displays.

• Delays caused by third-party logistics or incorrect delivery details.

Our liability is limited to the amount paid by the customer for the product in question.

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10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

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11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kalyan.

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12. Contact Us

For any questions or support, contact us at:
📧 info@inku.com
📞 +91 93211 13978 / 97303 90571 / 74002 52605
🏢 RockMount commercial, 207, hub, Kalyan, Maharashtra 421301